Frequently Asked Questions
What is a Factory Second?
CARTON/BOX DAMAGED – Products in perfect working order with a torn or marked box or carton or products which have been unpacked and are missing the carton or packaging
EX-DISPLAY – Products in perfect working order which have been used for display purposes with or without original packaging
SCRATCH & DENT – Products in perfect working order that may have a cosmetic blemish such as a “Scratch or Dent” mainly incurred during transport.
This is the reason the products are sold at lower prices but still in good quality.
Do you have a delivery Service
The standard delivery charge for Fridges, Washing Machines, Dryers and Dish Washers to Sydney Metropolitan area is $60.00
How does Warranty work
If your item DOA (Death On Arrival) or not as described, please contact us within 7 days so we can organize replacement within 14 days. We also offer to pay shipping charge both ways if your item is faulty or DOA in the first 7 days.
Is it safe to buy from P and S Electronics
Our Buyer Protection Policy helps you in the unlikely event you have a problem with an purchase. If an item doesn’t arrive, lost or damage in transit, we will replace your item.
All Credit card payments with P and S Electronics are processed via Paypal. Your details will be safe and not be stored or accessible by any one.
