Frequently Asked Questions

What is a Factory Second?

CARTON/BOX DAMAGED – Products in perfect working order with a torn or marked box or carton or products which have been unpacked and are missing the carton or packaging

EX-DISPLAY – Products in perfect working order which have been used for display purposes with or without original packaging

SCRATCH & DENT – Products in perfect working order that may have a cosmetic blemish such as a “Scratch or Dent” mainly incurred during transport.

This is the reason the products are sold at lower prices but still in good quality.

Do you have a shop front where we can inspect the goods before buying

Please visit one of our 4 great locations.

1. Rockdale Store

Shop: 471 Princes HWY-

Rockdale-NSW 2216

PH: 02- 8094 8412

2. Chullora Store

Shop 30 Chullora Market Place

355-357 Waterloo Rd. Chullora, NSW 2190

PH: 02- 9742 6299

3. Auburn Store
Shop 96 South Pde.
Auburn, NSW 2144

PH: 02 8021 1612

4. Campbelltown Store
Shop 189 Queen Street
Campbelltown , NSW 2560
Ph: 02 4620 0247

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Do you have a delivery Service

The standard delivery charge for Fridges, Washing Machines, Dryers and Dish Washers to Sydney Metropolitan area is $60.00

How does Warranty work

All Samsung factory second products come with 12 months back to base warranty unless otherwise specified. . All Brand New  items have 12 months or 24 months Manufacture Warranty

If your item DOA (Death On Arrival) or not as described, please contact us within 7 days so we can organize replacement within 14 days.  We also offer to pay shipping charge both ways if your item is faulty or DOA in the first 7 days.

Is it safe to buy from P and S Electronics

Our Buyer Protection Policy helps you in the unlikely event you have a problem with an purchase. If an item doesn’t arrive, lost or damage in transit, we will replace your item.

All Credit card payments with P and  S Electronics are processed via Paypal. Your details will be safe and not be stored or accessible by any one.